We endeavor to deliver you the freshest and most delicious food and provide you the information you need to brew them correctly so that you can enjoy great taste.

  • 1.) If you have any questions about the products we have sent you, check out the brew guide on our website or email us at and we will try to help you.
  • 2.) We do not refund for change of mind and we are not required to provide refunds or replace any item.
  • 3.) If you have received a faulty item, please contact us before returning the item. All returned goods must be sent via a traceable and pre-paid method in appropriate packaging to avoid in-transit damage.
  • 4.) If upon inspection the goods are deemed faulty we will provide a refund for the cost of the goods. In case of faulty items, we will also refund the cost of return shipment once assessed.
  • 5.) Refunds will be processed via the same method as the customer’s original payment (PayPal/Visa/MasterCard).